Mobile Banking
We've been hard at work building the next generation for Mobile Banking that will be available on August 30, 2021. It's got an improved look and feel, as well as support for biometrics - including FaceID. An app update will be required to use the new functionality.
Added Functionality
- Touch ID and Face ID
- New elegant design
- Alert management
- Manage statement preferences
- Ability to conduct Internal-to-Internal (i2i) transfers
- Submit Travel Notifications
- Ability to place Check Stop payments
- Update Profile including change username, password, email, account description etc.
Simply and securely manage your finances from almost anywhere using your existing Online Banking username and password.
Features with a refreshed look
- Deposit checks using your phone
- View statements
- Account balances and information
- Time-filtered account history
- Real-time transfers for internal and external accounts
- Person-to-Person (P2P) transfers
- Loan payments
Download our App from your Apple or Android device
Mobile Deposit Frequently Asked Questions
What should I do with my check once it is deposited?
Please take the following steps with your check:
- Endorse your check, and include “Deposit only to Bank of Star Valley” prior to depositing
- Keep the check in a secure location for 30 days to give it time to clear the maker’s account
- Write “VOID” on the front of the check, and either destroy it or keep it in a secure location for your records
How quickly will the funds be in my account?
In normal processing, the funds from your deposited check will be in your account the next business day. To ensure proper processing, please make sure that the images of the front and back of your check are clear and include all four corners of each side.
How does The Bank of Star Valley use the pictures I take to make a deposit into my account?
On October 28th, 2004, The Check Clearing for the 21st Century Act, or Check 21, went into effect. This law was designed to enable banks to handle more checks electronically and make check processing faster and more efficient. Because of Check 21, The Bank of Star Valley is able to use the images captured on your phone to convert your check into a Check 21 image and process it electronically in lieu of your paper check.
Can the funds come back out of my account once they show deposited?
Yes. As a service to our customers, The Bank of Star Valley gives next-day funds availability on the checks you deposit. Similar to paper checks, the institution that holds the account the check originated from has the opportunity to return the check because of insufficient funds or other reasons. The process for recovering the funds from these checks is the same as if you deposited a paper check.
If I receive an error when trying to deposit my check, what should I do?
The most frequent error is caused by an invalid image. Make sure that your check is against a solid background such as a table, that the image is focused, and that all four corners of the check are visible. If the image is good you may be getting an error that tells you the check cannot be deposited at this time. Wait several minutes and try submitting the check again. If errors persist, please contact The Bank of Star Valley at (307) 885-0000.
The second most frequent error is caused due to the amount of the check exceeding our guidelines.