If you are experiencing difficulty logging into Bank of Star Valley online banking, these resources may be useful to you:
This happens to all of us occasionally. If you are having trouble remembering your username (also known as a "login name," or simply "login"), you can use our username retrieval service. If you know your username, but are having trouble with your password, use our password retrieval service.
We have incorporated state-of-the-art security into our Internet Banking to ensure both privacy and security. We require passwords, data encryption, firewalls and internal security procedures.
Our computer systems are protected by a system of filtering routers and firewalls, which create a protective shield between the outside Internet and the internal network of The Bank of Star Valley. We use several layers of technology to ensure that your Internet transactions are secure and tamper proof.
Your Username and Password provide one of the most important security features for Internet Banking. Because you can select and change your password at any time, you can prevent unauthorized online access to your accounts.
Double check that you don't accidentally have your CAPS LOCK key activated.
Usernames and passwords cannot have spaces.
If too many unsuccessful login attempts are made, the account will be restricted as a measure of protection against fraud. Bank representatives can remove restrictions from an account. Please note that bank personnel will request sensitive information to verify you are the owner of the account.
If you're still having trouble, please contact our friendly customer-support personnel, and they will be happy to assist you.