If you are experiencing difficulty logging into Bank of Star Valley online banking, these resources may be useful to you:
- Have you forgotten your account name or password?
- This happens to all of us occasionally. If you are having trouble remembering your username (also known as a "login name," or simply "login"), you can use our
username retrieval service. If you know your username, but are having trouble with your password, use our
password retrieval service.
- Did you know passwords are case sensitive?
- Double check that you don't accidentally have your CAPS LOCK key activated.
- Did you accidentally type in extra spaces when entering the password or account name?
- Usernames and passwords cannot have spaces.
- Is your user access restricted?
- If too many unsuccessful login attempts are made, the account will be restricted as a measure of protection against fraud. Bank representatives can remove restrictions from an account. Please note that bank personnel will request sensitive information to verify you are the owner of the account.
If you're still having trouble, please contact our friendly customer-support personnel, and they will be happy to assist you.